Online Reputation Management (ORM)

The digital age empowers individuals to express their opinions about any brand freely. Consequently, businesses often find themselves unable to control online narratives fully, and negative feedback can persist on the internet for a long time. This persistent negative feedback can significantly impact consumer decisions, as revealed by a study done in 2022 that 93% consumers rely on online reviews for their purchase decisions.

Our ORM solutions encompass Brand Reputation Management and Personal Reputation Management to counter negative narratives, creating positive, strategically positioned content that upholds your reputation across search engines.

Why Choose Us?

Kudos Technology’s Online Reputation Management (ORM) services integrate the full spectrum of digital marketing services to cultivate a positive online image. By combining website creation, web page indexing, SEO marketing, Google AdWords, social media marketing, and social media management, our ORM services ensures a comprehensive approach to enhance your digital presence.

What We Offer

Establishing Credibility

Build trust through authentic and consistent brand portrayal. We create compelling narratives and thought leadership content to position you as an industry authority.

Brand Vigilance 24/7

By employing advanced monitoring tools to track your brand across platforms, we address negative feedback promptly and promote positive content by leveraging SEO optimization techniques.

Enhancing Sales Conversion

By emphasizing positive customer experiences and leveraging credible testimonials, we encourage trust and confidence among your audience, driving higher sales conversions.

Effective Crisis Management

In times of crisis, our ORM strategy includes swift and decisive action to mitigate reputational damage. Our goal is to preserve trust, minimize negative impact, and restore confidence in your brand’s integrity.

SEO Strategies for Positive Reviews

Our ORM and SEO team collaborate to boost positive content and mitigate negative mentions of your brand, ensuring a strong online reputation and improved visibility across search engines.

Strategic Content Marketing

We expertly manage profile submissions on Quora, blogs, and directories, ensuring goal alignment. Attract and retain loyal audiences with consistent storytelling that highlights your brand’s unique strengths and reinforces your online reputation over time.

Addressing Negative Reviews

We handle negative reviews professionally, aiming to resolve issues constructively. Our ORM specialists engage with dissatisfied customers to understand their experiences and provide solutions.

Reputation Shielding Strategy

Our strategy involves creating positive, SEO-optimized content under your brand and personal name to lower the visibility of unwanted links and mugshots from appearing in prominent search results.

Brand Mention Monitoring

We track brand mentions across platforms, analyzing sentiment to gain insights. Promptly addressing issues and capitalizing on positive feedback to maintain your favorable brand reputation.

Our Workflow

Initial Assessment

Together, we'll thoroughly analyze your current online reputation across various platforms (social media, review sites, search engines). We'll identify areas of strength and weakness in your online presence.

Craft Your Strategy

Based on the initial assessment, we'll develop a comprehensive strategy to address your social media reputation and search engine reputation management (SERM).

Strategic ORM Steps

We'll create a detailed roadmap outlining the steps and actions needed to achieve your ORM objectives, considering your industry, target audience, and specific challenges to ensure a tailored approach. This roadmap will serve as a guide for our team and facilitate a cohesive strategy.

Establish Key Metrics

We'll identify and analyze key metrics such as review ratings, sentiment analysis, and share of positive mentions, to track progress of your ORM campaign.

Implement & Monitor

We'll implement the ORM strategy, manage your online reputation, and continuously monitor and adjust for success. This process takes time, but our team is dedicated to achieve the best results for you.

Take control of your online narrative now